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Got my Refund, too!

Posted: Thu Dec 20, 2012 9:58 am
by tinydick
4 Mails later the money is back in my steamwallet.

Not exactly a refund, but at least Jagex doesn't get any of my money.

They tried to shoot me down with prefabricated copy-and-paste legal texts, but if you persist and keep pointing out the obvious shortcomings of the game, they eventually give in and give you a refund.

I also found some interesting new laws on the matter, which should allow EU citizens to re-sell games from steam.
Just google "oracle usedsoft" and you might find something.

As soon as I mentioned this, they backed off and gave me a refund.

Good luck and be persistent if you don't want Jagex to keep your money.

Re: Got my Refund, too!

Posted: Thu Dec 20, 2012 10:14 pm
by HoboHob
tinydick wrote:
4 Mails later the money is back in my steamwallet.

Not exactly a refund, but at least Jagex doesn't get any of my money.

They tried to shoot me down with prefabricated copy-and-paste legal texts, but if you persist and keep pointing out the obvious shortcomings of the game, they eventually give in and give you a refund.

I also found some interesting new laws on the matter, which should allow EU citizens to re-sell games from steam.
Just google "oracle usedsoft" and you might find something.

As soon as I mentioned this, they backed off and gave me a refund.

Good luck and be persistent if you don't want Jagex to keep your money.
I get the feeling they were more annoyed with you then intimated by your obviously expert knowledge of law.

Re: Got my Refund, too!

Posted: Thu Dec 20, 2012 10:38 pm
by RepublicTrooper
tinydick wrote:
4 Mails later the money is back in my steamwallet.

Not exactly a refund, but at least Jagex doesn't get any of my money.

They tried to shoot me down with prefabricated copy-and-paste legal texts, but if you persist and keep pointing out the obvious shortcomings of the game, they eventually give in and give you a refund.

I also found some interesting new laws on the matter, which should allow EU citizens to re-sell games from steam.
Just google "oracle usedsoft" and you might find something.

As soon as I mentioned this, they backed off and gave me a refund.

Good luck and be persistent if you don't want Jagex to keep your money.
You may have payed for a bad game but getting a refund is not cool bro. We've all played many bad games and want to get a refund but no. If Jagex made a game they want people to pay for it and play it whether it's bad or not. So I do think you took it too far.

Re: Got my Refund, too!

Posted: Thu Dec 20, 2012 11:54 pm
by tallyyyyyy
I got a refund, too. Jagex said it would run on my computer, but it didn't :U

Re: Got my Refund, too!

Posted: Fri Dec 21, 2012 1:23 am
by RepublicTrooper
That's different tallyyyyyy.

Re: Got my Refund, too!

Posted: Fri Dec 21, 2012 5:12 am
by HoboHob
I agree with Republic Trooper, if you wanted a refund just cause you don't like the game... that's stupid. But if you want a refund cause it doesn't run... well, that's fine.

Re: Got my Refund, too!

Posted: Sun Dec 23, 2012 5:07 am
by Voxel1ty
There was someone complaining on the official forums today that the game is unplayable on their...Pentium 4. Good lord, you could practically sell it as a collector's item and then buy a brand new computer.

Edit: Wow, I guess P4 is the minimum requirement so theoretically...